Having a generous policy on broken rods is a good policy and makes more customers happy.
I remember that Zippo Lighters made their lighters free to replace if they ever broke. I returned one once and received a brand new lighter. Good public relaltions! Just Sayin...RJS
You have done the St. Croix outfit a marvelous gesture. I'll definitely look at their offerings by mid March. I bet I'm not the only one on here who feels the same way.