Phone went toes up: Hey guys been gone a while my old phone decided to up and die. My carrier was not helpful in ordering a new phone. After about six hours on the line over multiple...

Pickle Loc: Duplin co, NC

Hey guys been gone a while my old phone decided to up and die. My carrier was not helpful in ordering a new phone. After about six hours on the line over multiple days and no closer to a new phone I told them where to put their service and phones and switched carriers. Finally got a new phone today so I've got a bit of catching up to do.

Flytier Loc: Wilmington Delaware

Welcome back. I feel your pain with phone carriers

stuco Loc: Northern Utah - Salt Lake City

Welcome back.

Pickle Loc: Duplin co, NC

Thanks , now I need to wet a hook and heat up the fry pan.

Flytier Loc: Wilmington Delaware

I've wet a line ok, and I've heated up the frying pan. Good thing I've got a freezer though becsuse the catch fish step is misding.

Robert J Samples Loc: Round Rock, Texas

Pickle: I agree with you! If they insist on making phones so complicated, seems like they would make them more in the shape of a suppository, so they would fit better when we tell them where to put them! Just Saying...RJS

Egghead

I'm with RJS on this one. There was a time that we all mattered to the carriers now we're taken for granted.

plumbob Loc: New Windsor Maryland

Pickle wrote:

Hey guys been gone a while my old phone decided to up and die. My carrier was not helpful in ordering a new phone. After about six hours on the line over multiple days and no closer to a new phone I told them where to put their service and phones and switched carriers. Finally got a new phone today so I've got a bit of catching up to do.

Welcome back pickle. Good day to catch up. To windy around here and the temps, well I've heard better days are on the horizon.

CamT Loc: La Porte, Texas

Welcome back Pickle

smitty Loc: maine

got the phone and service;
my son works for sprint. any problems i call him and its either fixed immediately or a new phone comes in the mail 2 days later......PRICELESS
by the way, all their phone people are in usa and speak real english,,, just sayin

EasternOZ Loc: Kansas City Metro

And that folks is the real dill.

DB Ed Loc: Brock, Nebraska southeast ne

Only problem I had with a phone dropped it in a barrel of water phone quit never replaced it

volfman Loc: New Braunfels, Texas

Ever notice that if you want to buy something from a tech company, they can get right on it with no wait no hassle, but if you have a problem, you are pretty much on your own. Or is it just me?

stuco Loc: Northern Utah - Salt Lake City

volfman wrote:

Ever notice that if you want to buy something from a tech company, they can get right on it with no wait no hassle, but if you have a problem, you are pretty much on your own. Or is it just me?

No, it’s not just you. Businesses have known for a very long time that acquiring a customer is much more expensive than keeping one. For some reason phone carriers and satellite tv companies have abandoned that. It almost pays to switch companies every two years. They give new customers all kinds of deals they give existing customers squat.

EasternOZ Loc: Kansas City Metro

stuco wrote:

No, it’s not just you. Businesses have known for a very long time that acquiring a customer is much more expensive than keeping one. For some reason phone carriers and satellite tv companies have abandoned that. It almost pays to switch companies every two years. They give new customers all kinds of deals they give existing customers squat.

Sure seems that way