Rod arrived today
Indiana Fishing
Jan 25, 2023 13:33:55 #
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Jan 25, 2023 13:52:09 #
Tasty!
Was it “sandwiched” in packing “peanuts”?
Seriously, glad to hear their customer service is still great as my experience was a few years ago!
Was it “sandwiched” in packing “peanuts”?
Seriously, glad to hear their customer service is still great as my experience was a few years ago!
Jan 25, 2023 14:03:59 #
Jan 25, 2023 14:09:21 #
JOS
Loc: Florida
Papa Jack wrote:
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Papa:
Now it's your turn to put the bend in it and send us your pictures to prove its still straight once the fish is released.:)
Jan 25, 2023 15:21:59 #
Having a generous policy on broken rods is a good policy and makes more customers happy.
I remember that Zippo Lighters made their lighters free to replace if they ever broke. I returned one once and received a brand new lighter. Good public relaltions! Just Sayin...RJS
I remember that Zippo Lighters made their lighters free to replace if they ever broke. I returned one once and received a brand new lighter. Good public relaltions! Just Sayin...RJS
Jan 25, 2023 18:34:16 #
Papa Jack wrote:
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Jan 26, 2023 08:54:04 #
kandydisbar
Loc: West Orange, NJ
Steelhead Mickey wrote:
Tasty!
Was it “sandwiched” in packing “peanuts”?
Seriously, glad to hear their customer service is still great as my experience was a few years ago!
Was it “sandwiched” in packing “peanuts”?
Seriously, glad to hear their customer service is still great as my experience was a few years ago!
Jan 26, 2023 08:54:47 #
kandydisbar
Loc: West Orange, NJ
Papa Jack wrote:
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Great!
Jan 26, 2023 09:35:35 #
Papa Jack wrote:
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Just noticed I wrote food service and I do! However that should be good service. lol
Jan 26, 2023 12:02:57 #
Papa Jack wrote:
Just noticed I wrote food service and I do! However that should be good service. lol
No worries Papa Jack, it's just how Mickey's brain is wired (or is it weird)...
Anyway, enjoy the new rod!
Jan 26, 2023 14:08:04 #
Trip D
Loc: West Lafayette, Indiana
Gotta love companies that stand behind their work, and try to please their clientele...
Jan 26, 2023 14:46:26 #
Grizzly 17
Loc: South central Pa
Papa Jack wrote:
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Hope I never break either of mine but good to know about their service. Enjoy it Papa
Jan 26, 2023 15:36:07 #
You have done the St. Croix outfit a marvelous gesture. I'll definitely look at their offerings by mid March. I bet I'm not the only one on here who feels the same way.
Jan 26, 2023 16:15:50 #
Commander Bell
Loc: Lafayette Indiana
Papa Jack wrote:
Just one week after submitting a claim to St Croix I received my replacement rod today. I appreciate food service
Another American made product made by Americans. Need I say more?
Thanks Papa for supporting American business.
Jan 26, 2023 16:19:01 #
Commander Bell wrote:
Another American made product made by Americans. Need I say more?
Thanks Papa for supporting American business.
Thanks Papa for supporting American business.
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