DC wrote:
very funny but don't think the factory has a service dept.
******
🎣🦞
Here you go, I am quite sure that they will help you, good luck 🍀..
HUMMINBIRD
CONTACT US
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General Product & Technical Questions:
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For questions regarding orders placed on humminbird.com:
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General Product & Technical Questions:
Call: 1-800-633-1468
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For questions regarding orders placed on humminbird.com:
Call: 1-800-653-0199
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Thank you for contacting Humminbird. We are experiencing longer than normal response times due to COVID-19. Trust that we are doing everything we can to minimize the delays as we focus on assisting you and keeping our employees safe. We appreciate your patience and understanding as we navigate this unprecedented situation. As always, thank you for being a valued Humminbird customer.
Customer Service Contact Options
To better serve you, we have the following options available:
If you have technical questions or have a service request about your Humminbird product, you may call us at 800-633-1468.
You can reach us during the following hours:
Monday: 7:00 a.m. - 6:30 p.m. Central Time
Tuesday: 7:00 a.m. - 6:30 p.m. Central Time
Wednesday: 8:30 am - 6:30 pm Central Time
Thursday: 7:00 a.m. - 6:30 p.m. Central Time
Friday: 7:00 a.m. - 6:30 p.m. Central Time
Saturday: 8:00 a.m. - 4:30 p.m. Central Time
Sunday: closed
Please note we are a seasonal business. Our phone lines can be extremely busy between March and August with Mondays being our busiest day. If you do call on a Monday, we would greatly appreciate your patience as we strive to assist as many customers as possible. In order for us to provide you with the best service possible, please know your model number and serial number of all the product(s) you own, along with any accessory items that may be connected or networked to the unit.
If you have questions about your online order, you may call us at 800-653-0199 or email us at FishingOnlineOrders@johnsonoutdoors.com.
You can reach us during the following hours:
Monday to Friday 7:00 a.m. - 4:30 p.m. Central Time
We value your business and look forward to offering you the kind of exceptional service you deserve. We have a very comprehensive set of Frequently Asked Questions to help with troubleshooting. Be sure to check them out to learn information you may not find in our manual or on the forums. Visit this area of our website to help get your questions answered when we're not available on the phones.
We also offer live chat during our normal office hours.
To view our product catalog, click here.
To email us, fill out the form below and we will respond to you. Please make sure you have answered all of the questions in the form. Answering these questions provides us with the information needed to address your email on the first attempt.
EMAIL FORM:
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FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS
What is the current version of software available for my unit?
Ron620DVS🎣🐟🐠🐸🦞
🦞
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